Terms & Conditions

Here's a general outline of what you might include: Introduction Brief overview of the terms and conditions. Explanation that by using the website, users agree to abide by these terms. Booking Policy How bookings are made (online, by phone, etc.). Payment methods accepted. Cancellation policy (fees, deadlines, etc.). Reservation modifications. Check-In and Check-Out Check-in and check-out times. Late check-out policy. Rates and Taxes Explanation of room rates. Additional charges (taxes, service fees, etc.). Guest Responsibilities Behavior expectations (respecting other guests, hotel property, etc.). Use of facilities (gym, pool, etc.). Liability for damages. Privacy Policy How personal information is collected and used. GDPR compliance (if applicable). Use of cookies and tracking technologies. Intellectual Property Ownership of website content. Restrictions on use (copying, distributing, etc.). Disclaimer Limitation of liability for website errors or inaccuracies. Disclaimer of warranties. Governing Law Which jurisdiction's laws govern the agreement. Dispute resolution mechanisms (arbitration, mediation, etc.). Changes to Terms and Conditions Right to modify terms. Notification of changes. Contact Information How users can contact the hotel for inquiries or complaints. Additional Clauses Depending on the hotel's specific policies and services, additional clauses may be needed. For example: Pet policies. Smoking policies. Accessibility information. Event booking terms. Loyalty program terms. When drafting terms and conditions, it's essential to make them clear and understandable to users. It's also a good idea to have them reviewed by a legal professional to ensure compliance with relevant laws and regulations. .